Privacy Policy
Last Updated: January 23, 2026
1. Introduction
Ottocore LLC (“Ottocore,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or use our software, communication systems, and related services (collectively, the “Services”).
By accessing or using the Services, you agree to this Privacy Policy.
2. Information We Collect
A. Information You Provide
We may collect information you voluntarily provide, including:
Name
Company name
Email address
Phone number
Business address
Account, onboarding, and support information
Information submitted through forms, chat, scheduling tools, or messaging
B. Automatically Collected Information
When you use our website or Services, we may automatically collect:
IP address
Browser type and device information
Pages visited and timestamps
Referring URLs
Aproximate location based on IP address
This information is used for security, analytics, and service improvement.
C. Cookies and Tracking
We use cookies and similar technologies for functionality, analytics, and performance. You may control cookies through your browser settings, though disabling cookies may affect site functionality.
3. How We Use Information
We use collected information to:
Provide, operate, and maintain the Services
Communicate with users regarding accounts and services
Send service-related notifications and reminders
Respond to inquiries and provide customer support
Improve reliability, performance, and security
Comply with legal and regulatory obligations
4. SMS,MMS, and Voice Communications (A2P / 10DLC)
A. Consent
By providing your phone number and opting in, you consent to receive SMS, MMS, and voice communications from OttoCore related to your use of the Services.
Message types may include:
Appointment reminders
Missed-call follow-ups
Account and system notifications
Customer support responses
Operational or service-related communications
Message frequency may vary based on your interactions and account activity.
B. Not a Condition of Purchase
Consent to receive messages is not a condition of purchase.
C. Opt-Out and Help
Reply STOP to opt out of SMS/MMS at any time
Reply HELP for assistance
You may receive a final confirmation message after opting out.
D. Carrier Charges
Message and data rates may apply depending on your mobile carrier and plan. Mobile carriers are not liable for delayed or undelivered messages.
5. Mobile Data & Sharing (A2P-REQUIRED)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
This includes, but is not limited to:
Mobile phone numbers
SMS opt-in consent records
Messaging history and preferences
Mobile information may be shared only with trusted service providers that assist us in delivering SMS/MMS and voice messaging services on our behalf. These providers are contractually prohibited from using mobile information for their own marketing or promotional purposes.
We retain records of SMS opt-in consent and messaging preferences for compliance with legal, regulatory, and audit requirements.
6. How We Share Information
We do not sell personal information.
We may share information:
With service providers who support our operations
To comply with legal obligations or lawful requests
To protect the rights, safety, or property of OttoCore, our users, or others
7. Data Retention
We retain information only as long as reasonably necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure.
9. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
California residents may have additional rights under applicable California privacy laws.
10. Children's Privacy
Our Services are not intended for children under 13, and we do not knowingly collect information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.
12. Contact Information
OttoCore LLC.
155 Harriet Drive
Pleasant Hill, CA, United States
1. Contact Us
2. Estimate
3. SIGN CONTRACT
4. COMPLETE JOB
5. FINAL PAYMENT
Contact us for a free quote.
We'll present our findings & estimate for required services.
We'll sign a contract & start the project.